Bookmark: "How to get the most value out of remote user research (without breaking the bank)"

Sebastian Greger


From my first-hand experience, this lightweight research process described by Rian Van Der Merwe is incredibly efficient. In the article it is summarized as chosing:

  • The RITE testing method (Rapid Iterative Testing and Evaluation)
  • The right remote usability testing tools
  • The right fidelity
  • The right people to talk to
  • The right way to analyze and communicate results
  • The right way to put it all together

Being able to run a large-scale, representative, extensive UX study is an inspiring undertaking. But so is a rapid iterative process like RITE that naturally includes user research in the product development process: verifying one’s work as you go takes the guesswork out of a project and provides valuable information to identify issues and opportunities.

As the author states, each form of research process has a context where it fits best - and this is a highly suitable one for small teams, with small products and small budgets.

I'm Sebastian, Sociologist and Interaction Designer. This journal is mostly about bringing toge­ther social science and design for inclusive, privacy-focused, and sustainable "human-first" digital strategies. I also tend to a "digital garden" with carefully curated resources.

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