• IxDA Berlin #67: The strategic role of UX research

    What made the combination of these two talks so powerful is their underlying message in combination: (UX) research is all about asking the right questions, using the right tools and embedding the activities in the organisational context to fit the processes, but maybe even more importantly to inject user-centred thinking into team culture.

  • Bookmark: How to get the most value out of remote user research (without breaking the bank)

    From my first-hand experience, this lightweight research process described by Rian Van Der Merwe is incredibly efficient. In the article it is summarized as chosing: The RITE testing method (Rapid Iterative Testing and Evaluation) The right remote usability testing tools The right fidelity The right people to talk to The right way to analyze and […]

  • Using the “Cognitive bias codex” for design concept evaluation

    Cognitive bias – the tendency of the human brain to interpret information based on unrecognised irrational factors – is a phenomenon that has been fascinating me for well over a decade. There is no more efficient way to improve the quality of a design concept than by doing a heuristic evaluation on potential cognitive biases […]

  • Bookmark: “Let’s Stop Doing Research”

    Amen! Erika Hall presents why purely user-centred design is out-of-date, explains how data-driven design is actually bias-driven design, and debunks the myth of the genius designer working chiefly based on intuition. And offers her own alternative approach: We need evidence-based design. Because what we are doing first and foremost is designing. It doesn’t matter how […]

  • Bookmark: CoDesign Journey Planner

    Based on 15 years of research, the INUSE research group at Aalto University created this “Co-design journey planner” that helps identify the most suitable research methods based on range of project variables: The problem is not finding just any approach, but sorting out which approach might suit you. […] Using the wrong method is a […]

  • Bookmark: Design Research Techniques

    The blog at Experientia points to this convenient tool providing quick access to design research methods, divided into six project phases: This online repository is a necessarily unfinished and evolving resource for Participatory Design Techniques. These techniques help evolve a project lifecycle through participation of multiple stakeholders including potential users or audiences, partners Not all […]

  • Bookmark: Remote Usability and UX Research Tools

    An exhaustive list of (commercial) tools for remote user/UX research, compiled in five categories: self-moderated tools (users execute tasks on their own, recorded for later analysis) mobile tools (a short but growing category of options) automated tools (providing enhanced analytics while test subjects use a site) moderated tools (remotely facilitated testing sessions) surveys (for self-reported […]