May 2021

“The question protocol”, as suggested by Richard Rutter, is a handy heuristic to evaluate the data fields of a form:

When designing a form, you can ensure you are gathering only pertinent information by always invoking the question protocol. The question protocol forces you – and your organization – to ask yourselves why you are requesting a piece of information from a customer. Getting to the bottom of why you’re asking a question means determining precisely how you will be using the answer, if at all.

“Is dark mode impacting your users”, Maygen Jacques asks in this article about some less-considered aspects of designing for “dark mode” — specifically the impact of fuzzy vision from white text on black background for users with astigmatism:

Let’s […]