Adopted 70 years ago today, Art. 12 of the Universal Declaration of Human Rights grants protection of privacy - today enforced by GDPR and similar laws (Photo: Eleanor Roosevelt holding an UDHR poster in 1949; public domain).
2018 (1/3)
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This year's World Usability Day featured "Design for Good or Evil", and I got the opportunity to attend the Hamburg edition of this always-inspiring global community event. With a topic so close to my heart, it was great to attend a range of sessions surrounding design ethics and meet interesting people.
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Using train WiFi on a Deutsche Bahn train is a great example how accessibility efforts (here: image alt text on Twitter) benefit everybody.
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[In German] Sources and mentioned resources from my talk on "Privacy as UX" at the World Usability Day 2018 in Hamburg/Germany.
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This follow-up on the "layered approach" discusses the EDPB guidelines’ suggestions for shaping the transparency information itself: content, language, accessibility, intelligibility, etc.
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"Datenschutz als User Experience" - @sebastiangreger auf dem WUD in Hamburg! https://buff.ly/2yUgam8 #wudhh #wud #usability #ux #privacy
8 Nov is World Usability Day - the 2018 motto is “Design for Good or Evil”. I am thrilled about being invited to present on “Privacy as UX” at the WUD Hamburg/Germany (event in German), and excited for a day of inspiring talks and people!
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Designing accessible web with privacy - when web browsing reveals information blog.lukaszolejnik.comLukasz Olejnik presents how implementing accessibility in browsers may compromise the privacy of users of assistive technology.
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The Digital Human - Jigsaw bbc.co.ukThis brilliant Podcast episode makes the rather abstract formula that "privacy is not about individuals' decisions" tangible through real-life examples.
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Law By Design — the book by Margaret Hagan lawbydesign.co
This “living e-book” by Margaret Hagan — summarizing her learnings of 3+ years of practice — is likely the best primer to be found on the topic of “legal design”:
This book sets forth an agenda for innovation in legal services, with practical, agile […]
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A summary of the Legal Design Summit Helsinki 2017.
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Brief notes from a public screening of “Democracy”, an award-winning documentary about how the new European data protection law came to be, followed by a podium discussion with the director and representatives of privacy NGOs. If you are a German-speaker, you can watch the film on the […]
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25 September 2018 marked the first World Interaction Design Day, running under the global theme of “Diversity and Inclusion in Design”. The Berlin IxDA chapter arranged an inspiring event, inviting two speakers who examine these issues both personally and professionally. IxDA Berlin […]
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The Tyranny of Convenience nytimes.comThis NYT op-ed by Tim Wu speaks to me in so many ways. It links my fascination for research on technology non-use with what I call a "constructively critical approach" to interaction design, and justifies all the countless days invested in debates on the Indieweb, on discussions about decentralisation and empowerment, on considering alternatives to mainstream solutions and working to promote the value of design ethics.
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Privacy Week Berlin is taking place next week for the first time, with a range of interesting events (mostly in German, it appears). Here are my picks, if only my schedules allow.
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Software disenchantment tonsky.meThis is "design" turned upside down - complete ignorance for the user. Bigger, more complex, poor performance. Wasn't the main reason we are doing this to solve people's problems, not create new ones?
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Jeremy Keith: "Too many businesses treat analytics and tracking scripts as victimless technologies—they only see the benefits (in data acquisation) without understanding the costs (in performance)."
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On my blog: a teaser on one topic from my #wke2018 “Privacy as UX” talk: User-centred transparency design for privacy – Part I: The layered approach German-speaking web professional? Join us at Webkongress Erlangen, 11-13 Sep! Past eventTue 11 September 2018— Thu 13 […]
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The EDPB’s official “Guidelines on Transparency” under GDPR are a valuable, yet little-known, resource for designers. In this article, I examine the 40-pager for contributions on putting individuals in control of their personal data through user-centred design - beyond compliance […]
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The opposite of “insights from user research" isn’t "gut feel." The opposite of “insights from user research” is "random luck." True gut feel can only come from substantial user research.
This. One of the things I enjoy most about doing research is to unveil realities that are different from what everybody “believed to know”.
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Report: Deceived by design forbrukerradet.noA detailed report, documenting how Google, Facebook and Microsoft use UI dark patterns to deceive and manipulate users towards accepting low privacy defaults; by the Norwegian Consumer Council.
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Modern myth: Nothing to hide? Collected responses to a dangerous fallacy digitalcourage.deAnyone who is concerned with surveillance will hear this statement over and over again. Though dangerous and false, it is very persistent. And we are fed up with it. Ten points against the notion that you have “nothing to hide”.
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What made the combination of these two talks so powerful is their underlying message in combination: (UX) research is all about asking the right questions, using the right tools and embedding the activities in the organisational context to fit the processes, but maybe even more importantly to inject user-centred thinking into team culture.
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Auf dem #wke2018 spricht @sebastiangreger über "Datenschutz als User Experience" https://www.webkongress.fau.de/talks/datenschutz-als-user-experience/ … Er erörtert Grundkonzepte des Datenschutz-UX + zeigt, wie man auf konzeptueller, techn. + designerischer Ebene auf neue (datenschutzbewusste) Anforderungen reagieren kann.
Exciting! Got invited to present my latest “Privacy as UX” talk at the “Webkongress Erlangen” conference in September, alongside a great a11y & webdev/des line-up (event in German)