The results from this large-scale study by Nielsen Norman Group are significant not so much for what usability issues they identified to be most common, but the fact that these are still the same basic problems that have been around as long as websites have:
The big news? None of the […]
Amen! Erika Hall presents why purely user-centred design is out-of-date, explains how data-driven design is actually bias-driven design, and debunks the myth of the genius designer working chiefly based on intuition. And offers her own alternative approach:
We need evidence-based […]