Bookmark: Discrimination by Design

Bookmarked:

A great read on how the long history of discrimination by design continues in the realm of the digital.

It’s likely that as long as humans and their institutions hold prejudices and bias, their designs will reflect them.

This upsets me every time I see yet another shiny digital product that embraces what its designers assume to be “industry standard” but at a closer look primarily serves their own demographic only. Why is this so difficult?

Two decades ago architect Ronald Mace imagined a new standard, in which anything humans make — a new piece of technology, a public park, a household product — is usable by everyone. He called this idea “universal design.”

Yet another great example of why interaction design with a critical mindset is so valuable.

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